Return & Refund

Return & Refund Policy

Welcome to Sivasculptor.

We take great care in creating and packing every sculpture and art product. If you face any issue with your order, please read our return policy below.

Returns

• Returns are accepted only for damaged or wrong products.
• Customer must contact us within 48 hours of delivery.
• Please share clear photos/videos of the damaged item and package.

Non-Returnable Items

• Custom-made sculptures
• Personalized artworks
• Hand-painted or made-to-order products

Refunds

After verifying the issue, we will provide:

• Replacement product, or
• Partial/full refund based on the condition

Shipping

Customers are responsible for return shipping charges unless the mistake is from our side.

Cancellation

• Orders can be cancelled within 12 hours of placing the order.
• Custom orders cannot be cancelled once production starts.

Contact Us

Sivasculptor
Email: sivasculptorwork@gmail.com